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You Said

We Did

You wanted an increased focus on person centred care

More virtual consultations where appropriate. More than 900,000 virtual appointments were delivered to support our local population throughout lockdown and the pandemic response. Dedicated social prescribing in place to support carers.

You wanted shorter waits for hospital appointments

Implemented NHS 111 First, enabling access to timed appointments in A&E. Temporary blood testing community hub models implemented from October 2020. Established ophthalmology services in the community.

You wanted to reduce the reliance on emergency and urgent care

NHS 111 consistently promoted as the best starting point for people with urgent, but non-emergency, health issues. Dedicated Care Home Practice established in Chester, providing consistent support to 927 residents in 15 care homes. People living in Care Homes are now allocated a dedicated GP as a single point of contact.

You would like to see more promotion of  self-care to manage the health needs of the local population

Continued to progress the roll out of  the Self Care Awards across schools, colleges and workplaces in Cheshire. Working with our self-care champions enabled us to reinforce and amplify important health messages – particularly around COVID-19 and vaccinations.

You would like to see improved support for people living with serious mental illness care in the community

24/7 mental health crisis helpline introduced in April 2020, providing a single point of access for local people in crisis – at the time they need support the most. More people with severe mental illness in Cheshire are also being supported to receive regular health checks.

You wanted to ensure there was access to support for children and younger people who need help

You want to see better health outcomes for people with learning disabilities and / or autism

Mental Health Support Teams established in a number of schools across Crewe and Ellesmere Port. Young people now supported by dedicated mental health teams, easily accessed while at school.

Supported people with a learning disability and / or autism via dedicated time with a GP, enabling early identification of health conditions. Just supporting people with a learning disability and / or autism to visit the doctor – a daunting experience for some – helped to build confidence ahead of the COVID-19 vaccination roll-out. National target for health checks achieved.

You want to see Autism Awareness training to support care home staff

Enhanced training now in place across the health and care workforce, with a particular focus on GP practices.

Maternity Voices Partnerships are key to supporting maternity services in Cheshire

Funding secured to continue to support three successful and vibrant Cheshire Maternity Voice Partnerships.